Week 30 - Build Your Business Tip

From the book ClipperGuy Says Get Busy, Ivan Zoot's 52 Week Road Map to Barbering Greatness. It is week 30. This is the 30th weekly business building tip of 2009.

Week 30

Use a reception clipboard - Traditional shops do not have a receptionist. The clients play a little game. When a client enters a shop he takes a mental inventory of the guys in the waiting chairs. He puts himself at the end of the group present when he arrived. Eye contact and nodding ensue as, one at a time, guys get up and into cutting chairs, in order. A check-in clipboard can aid the shop in several valuable ways. By placing a clipboard on the front counter for incoming clients to put down their names, all clients will be served in proper order. The name on the sheet serves as a quick reminder to the staff to prevent an awkward situation when a frequent client is not remembered. At the end of the day, the shop has a log of total cuts. If cutters are asked to initial the sheet by each name as clients are taken, there is a record of cuts done as well as a picture of client flow and cutter pace.